Posts Tagged ‘language services’

New legal translation services website

Tuesday, January 26th, 2010

Just for the legal profession

Prestige Network’s new legal translation services website showcases various language services available and their possible applications – legal translation, legal interpreter, court translation, solicitors, commercial.

 

The site is designed with ‘service finder’ and ‘quote enquiry/quote request’ facilities built into the site to make it as user-friendly for the legal profession as possible. It recognises and delivers the legal profession’s customised requirements.

Salome Wagh, Prestige Network’s sales manager, said: “We believe that extensive knowledge and experience – nearly 20 years working alongside the legal profession throughout the UK – teamed with accredited standards of professionalism and quality control put Prestige Network’s language services to the legal profession in a league of their own.”

More details about Prestige Network’s legal service is on www.legaltranslationservices.co.uk

Opting for the cheapest could be a false economy

Tuesday, December 15th, 2009

There is a growing feeling within the language services profession that government agencies could get their fingers burnt by all too frequently opting for the cheapest provider when they award language contracts.

There is an increasing tendency for public sector organisations to go out to tender for language services – particularly the larger ones – which isn’t necessarily a bad thing. However, it’s the procurement processes’ apparent reliance on cost which is causing the most grief within the language services industry.

More >>>

Key Achievements 2009 at Prestige Network

Tuesday, December 1st, 2009

Highlights of another outstanding year! During 2009 Prestige Network:

  • was nominated for the West Berkshire Enterprise Award 2009 under the category ‘Job Creation’.
  • was recognised in the highly sought-after Coutts Prize for Family Business earlier this year (2009) for the contribution its family business makes to the economy and society.
  • made history in October 2009 by providing two British Sign Language/English interpreters (BSL) for a series of UK Youth Parliament debates in the House of Commons, the first time that BSL/English interpreters had ever been used there.
  • became one of the first language services companies in UK to be awarded the new ISO standard certificate – the nationally recognised accreditation ISO 9001:2008 for its comprehensive Quality Control Management System.
  • expanded into the office next door in Thatcham Business Village, to accommodate more staff. It doubled the square footage of office space to cope with current growth and ensure capacity for future growth.

Read the full details on our Translation Services News Section.

My vision for success during a recession, part 1

Monday, November 16th, 2009

Shawn Khorassani

Shawn Khorassani, Business Development and Strategy Director of family business language services company Prestige Network, shares his thoughts on succeeding during the recession in the latest Language and Translation Services Article on the Prestige Network website.

“Earlier this year, we celebrated financial success with the announcement that our turnover had soared 65% in the previous 12 months to a phenomenal £3 million. This spurred us on to think hard about the reasons for our success.” More >>>

Shohreh Fleming shows that ‘She Means Business!’

Tuesday, November 10th, 2009

Shohreh Fleming, Prestige Network’s Chief Executive, provided inspiration to more than 100 delegates as part of a one-day business start-up event for women earlier this month.Shohreh Fleming

The objective of the event was to encourage women who may have thought of starting up in business but haven’t yet taken the next steps, as well as to help women who have already started a business and are in the first 12 months of trading, to sustain and grow their business.

The ‘She Means Business!’ seminar was part of a regional What’s Stopping You event in Slough, Berkshire. It was staged by Business Link Berkshire, with funding from the South East England Development Agency (SEEDA).

Shohreh said: “It was a very enjoyable day – in fact, I loved doing it because I was talking about something I have a passion for. It was very flattering to be asked to be a panellist. I was asked to speak on how I started my own business providing translation services, the hurdles I overcame and any help I sought along the way.”

Shohreh added: It’s a subject I could talk about from my heart. The only problem was working out how to fit 18 years of a successful business into an eight-minute presentation!

Prestige Network Achieve New ISO 9001:2008 Standard

Tuesday, June 9th, 2009

Prestige Network has become one of the first companies in the UK to be awarded the new ISO standard certification – the nationally recognised accreditation ISO 9001:2008 for its comprehensive Quality Control Management System, which incorporates all aspects of its operations.

iso-team-2009

The new standard is more comprehensive than the old ISO 9001 which it replaces – it now monitors how effective quality controls are, rather than just that they are in place.

One of the key findings from the ISO 9001:2008 audit of Prestige Network shows that customer satisfaction (monitored via surveys) is now at 92%.

Shawn Khorassani, Business Development Director at Prestige Network, said: “We are thrilled to be amongst the first to be awarded this new standard certification. From a management point of view, this ISO certification is a lot more useful than the old one – it shows us that our quality controls are effective.”

Read the full announcement here:  Prestige One of the first to achieve new ISO 9001:2008 standard

*Update*summary of the customer survey results is now available on our main site.

Appointed as General Manager

Tuesday, May 26th, 2009
Maria Wallin - General Manager, Prestige Network

Maria Wallin - General Manager, Prestige Network

Prestige Network has appointed Maria Wallin as General Manager.

 Maria, who speaks four languages (Swedish, English, German and Spanish), joined language services company Prestige Network in 2007 as PA to CEO Shohreh Fleming, working her way up to Administration/HR Manager before being appointed General Manager from 1 June (2009).

She said: “I was looking for a career change and seeking an industry where I could be exposed to a multi-cultural working environment and that’s way I was attracted to work for Prestige Network. I enjoy challenges and stepping outside of my comfort zone – I thrive on that – that’s what’s different about me. I adapt very quickly to new countries and new environments.

Maria, 35, was born in Seoul, Korea and has lived in six countries. She started her international ‘jet-setting’ life at the tender age of three months when she moved to Sweden to be with her adoptive parents. During her years growing up, she also lived in Saudi Arabia and Spain (Marbella) – her father’s job as a civil engineer took the family around the world. At age 19, Maria left home to move to Switzerland to do a BA in Business Management.

Her career started in Jersey, where she worked her way up from receptionist to General Manager in a variety of hotels, but the travelling bug caught up with her and she left to take a year out on a world tour, travelling around all of the continents.

Last year, Maria led Prestige Network’s management team to be awarded an Internationally recognised ISO 9001 certification by BM Trada, an accredited certification body, for its comprehensive Quality Management System which incorporates all aspects of its operation.

She said: “When Prestige Network was awarded ISO 9001 certificate, this was my biggest achievement here. The ISO 9001 confirms that every single procedure of Prestige Network’s operations, from linguist recruitment to appropriate invoicing, is quality checked – thus ensuring a professional service to all of our customers and suppliers. We are one of the few companies in the industry to achieve this.”

Legal Account Manager Appointed

Thursday, May 14th, 2009

Language services company Prestige Network has appointed Salome Wagh as their Legal Account Manager, to specialise in providing language services to the legal sector.

salome-waghSalome came to the UK in 2003 to do an MA and Media and Communications. She joined Prestige Network in 2006 and has worked in the operations and sales teams. She speaks French, Italian, Hindi, Marathi and English, is originally from Poona in India.

Salome will be working with solicitors providing business law and assistance in child-custody court proceeding. She said: “I am delighted to be given the opportunity to work with solicitors throughout the south. Our work with personal injury solicitors in particular is a growing market, especially with more and more disputes.”

Health Care – the Importance of Language Solutions

Friday, April 24th, 2009

Thousands of people from different countries have migrated to the UK; often with their loved ones.  Some come with family members hoping that the move will give their children a brighter and happier future, while others come with friends exploring the world.

Many immigrants grow up in countries with a different language as a means of communication. Only a lucky few have a good grasp of the English language.

In the Healthcare Sector many immigrant patients have difficulty understanding and speaking English. Often the patient is elderly and either partially or fully dependent on others for their needs.  A bridge has to be made to overcome the communication gap.

Communication is the key to a successful recovery. Obviously it is important for the patient to communicate their needs, feelings and concerns for the care givers to ascertain and find an answer to their problems. On the other side the carer needs to express and also keep not only the patient but also the family members informed. This aids recovery and reduces stress on both sides. Also legal and ethical obligations need to be considered. If misinterpretation of prescriptive drugs occurred then this could be fatal to the patient. This is where the number one Public Sector language provider Prestige Network can help. With the aid of professional interpreters, the gap of communication between the patient and the medical professional is successfully bridged.

Prestige Network has a national reach with a local focus. Contact us today as see what we can do for you. Phone: 01635 292 789 ; Email: salesuk@prestigenetwork.com

Family business turnover soars 65%

Thursday, April 23rd, 2009

Despite worldwide economic gloom and doom Thatcham-based family business language services company Prestige Network is celebrating financial success with the announcement that its turnover has soared 65% in the last 12 months.

Shohreh Fleming, Chief Executive Officer, and Shawn Khorassani, Business Development Director

Shohreh Fleming, Chief Executive Officer, and Shawn Khorassani, Business Development Director

Prestige Network caters for language and communications needs in the private andpublic sector (including the NHS, local government departments, charities, the police and other public organisations).

The company – run by brother and sister Shohreh Fleming and Shawn Khorassani, along with Shohreh’s husband Anthony – has seen its turnover to the end of the last financial year soar to a phenomenal £3 million.

They now employ 25 staff and 5,000 specialist language freelancers based all over the UK, who speak and translate more than 400 languages.

The trio feel optimistic about their future and are confident that they can carry on growing, despite the recession. Shohreh said: “Our staff are invaluable to us, so we ensure it’s a happy place to work. It’s a great pleasure to ensure employment during difficult economic times.”