Prestige Network » ISO 9001 http://www.prestigenetwork.co.uk/blog NATIONAL REACH; LOCAL FOCUS! Wed, 11 Aug 2010 16:07:35 +0000 en hourly 1 http://wordpress.org/?v=3.0.1 Prestige Network Achieve New ISO 9001:2008 Standard http://www.prestigenetwork.co.uk/blog/2009/06/prestige-network-achieve-new-iso-90012008-standard/ http://www.prestigenetwork.co.uk/blog/2009/06/prestige-network-achieve-new-iso-90012008-standard/#comments Tue, 09 Jun 2009 12:53:19 +0000 admin http://www.prestigenetwork.co.uk/blog/?p=241 Prestige Network has become one of the first companies in the UK to be awarded the new ISO standard certification – the nationally recognised accreditation ISO 9001:2008 for its comprehensive Quality Control Management System, which incorporates all aspects of its operations.

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The new standard is more comprehensive than the old ISO 9001 which it replaces – it now monitors how effective quality controls are, rather than just that they are in place.

One of the key findings from the ISO 9001:2008 audit of Prestige Network shows that customer satisfaction (monitored via surveys) is now at 92%.

Shawn Khorassani, Business Development Director at Prestige Network, said: “We are thrilled to be amongst the first to be awarded this new standard certification. From a management point of view, this ISO certification is a lot more useful than the old one – it shows us that our quality controls are effective.”

*Update* A  summary of the customer survey results is now available on our main site.

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